Interact

Cindy Phillips – Managing Director, IFE Content & Client Service, Pace Communications

Posted on 07.01.12

The development of inflight entertainment has been the backdrop to the life of our special guest today here on The PME Interview. Cindy Phillips has worked in the industry for more than 20 years, first for a hardware company, then a movie distributor, then various content service providers including Interact, Spafax and Pace. One of Cindy’s more recent projects involved helping to integrate the inflight entertainment offerings of Delta and Northwest Airlines, following their recent merger. Cindy talks to Steve Harvey about life at Sony Transcom back in the early days and brings us right up to date with what’s happening today at Pace Communications.

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John Bruckman – CEO, Interact

Posted on 15.11.10

It’s tough to be a Customer Service Provider. Competition in the market place is intense and hard won business is often put in jeopardy when competing airlines merge or, even worse, go into chapter 11 or liquidation. Yet John Bruckman is a survivor. John’s Southern Californian based CSP company, Interact, has a healthy market share of the Central and South American market. Originally founded to source movies and TV shows, Interact has been diversifying to ensure the revenue keeps flowing. Steve Harvey talks to John Bruckman about what the future holds for Interact and CSPs in general.

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